Heh

Jan. 8th, 2004 10:34 am
dancerjodi: (Default)
[personal profile] dancerjodi
OK, I wasn't going to say much about my book until I was done - but I have to share this.

We've been having a problem with one of our printers and they sent a repair guy out to fix it. I haven't seen him because I've been in my cube working but I can hear him very clearly; the printer is directly behind my cube wall. He sounds a lot like Mr. Deadwinter if he had a thicker accent.


He's on the phone with someone at his company troubleshooting the problems with this printer. He's tried a whole host of things and nothing is seeming to work (its giving an odd error that it normally doesn't).

One of the main points that the author of the Limbo book notes is that people of blue-collar backgrounds are usually pretty blunt in their communication - they say it how it is and just get the job done (rather than discussing things to endless detail). People of white-collar backgrounds he argues do more talking, discussing, weighing the pros and cons. They also do more ass-kissing, passive-aggressive playing and the other things that seem to make the corporate world go around (thus, they are more prepared for the corporate world).

I'm listening to this guy talk to the man on the other end of the phone and 'tell him like it is' with this machine - what he thinks the problem is, what he's done already, etc. It seems like the guy on the other end of the phone is trying to just tell him to "read the manual" and is doing a bit of the "its not my job" routine. Repair guy ended his conversation stating that "he's sorry if you're taking offense to this, I'm just trying to get the job done". He continues the goodbye by thanking for their help and hanging up. He then calls someone else he knows at the company for assistance, making references about "sticking up about each other" and "telling it like it is". The two of them resolve the problem. He tells his friend to take care, keep in touch, etc.

I'm not assuming that this guy had a working class background - statistically I'd guess he's more likely too given that he's of Hispanic heritage. He's also fixing a printer (the author's definition of a blue-collar worker is that they do some kind of manual labor, skilled or otherwise, and that they don't have a college degree). Anyway, whatever this guy's background, class, whatever - he's exhibiting true working-class qualities.

It made me smile and think "you know, I wish EVERYONE here was like that". It also made me think of my dad and grandfather. :)


OK, back to work. As the weekend gets closer I tend to get more excited and chatty, please forgive me :)
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